Resume'
​Julie Ann Fay - User Experience Designer

Atlanta, GA - 337-764-3959 
julie.ann.fay@gmail.com
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PROFESSIONAL SUMMARY: I'm a UX designer that also brings 10 years of experience as an
internet content manager with me. I'm passionate about UX because I was born fascinated
about what motivates people to do what they do. Today, I happily weave behavioral research with
​creative concepts into a tapestry of digital experiences that are a intuitive to use.
SKILLS

  • affinity mapping 
  • competitive analysis
  • contextual inquiry 
  • information architecture
  • mockups
  • prototyping
  • telecommuting
  • user flows
  • user research interviews
  • usability testing
  • qualitative research
  • quantitative research
  • wire framing
SOFTWARE
  • Sketch
  • Craft
  • Figma
  • Google Slides
  • Prezi Presentations
  • Sony Vegas video editing 
  • World Now CMS 
  • Vision CMS 
  • Microsoft Word
  • Outlook
RELEVANT EXPERIENCE
FELLOW, GENERAL ASSEMBLY, ATLANTA, GA
NOV. 2019 - FEB. 2020
  • Designed a phone app prototype from scratch to make doing chores with a
    lot of roommates easier. It utilized photos to hold each roommate accountable.
  • Created a proposed micro-site prototype focused on a smooth e-commerce checkout process.
  • Re-designed the application process for a non-profit phone app.
  • Utilize Sketch, Craft and Figma prototyping software. Do affinity mapping, user empathy and
    ​journey maps, contextual inquiry, wireframe sketches, mockups and prototyping.
EXPERIENCE
INTERNET CONTENT WRITER, SELF EMPLOYED TELECOMMUTER, ATLANTA, GA
JULY. 2017 - NOV. 2019
  • Worked from home and wrote web pages such as: biography pages, home pages, blogs, articles using SEO keywords, social media posts for Facebook and Instagram.
WEB CONTENT MANGER, CALCASIEU PARISH POLICE JURY, LAKE CHARLES, LA
AUG. 2009 - JULY. 2017
  • Started as an administrative assistant and social media writer and grew into
    writing web content full-time while assisting people from 11 departments to
    contribute content as well.
  • Wrote approximately 52 news stories per year for parish (county) government.
    Wrote a minimum of 240 Facebook posts per year. That was approximately
    one per day during weekdays and up to 5 per day during emergency situations.
  • Informed 90,000 residents of Calcasieu Parish of emergency resources such
    as evacuation routes, flood zones etc.
  • Created graphics and news content for the internal website serving 500 police jury employees.
INTERNET DIRECTOR, KPLC-TV CHANNEL 7, LAKE CHARLES, LA
JAN. 2007 - AUG. 2009
  • Wrote 20 or more short news stories, blogs and extra web content
    daily for the station website.
  • Created web page layouts for special event pages such as elections, hurricanes
    and wedding contests etc.
  • Posted advertising using ad manager software and designed ads if needed.
EDUCATION
General Assembly, Atlanta, GA - User Experience Design Immersive
McNeese State University, Lake Charles, LA - B.A. Speech Communications

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